Effective Date: 22nd May, 2025
Company Name: Forgemind Techhub LLP
Registered Address: salem, Tamilnadu
Contact Email: info@forgemind.in

1. Introduction

Forgemind Techhub LLP ("we", "our", or "us") is committed to protecting the privacy and data of our users. This Privacy Policy (the "Policy") explains how we collect, use, maintain, and disclose information when you use our website, community, automation tools, and related services ("Services"). This Policy also describes your privacy rights and choices regarding your information.

By accessing or using our Platform, providing your Personal Information, or otherwise signaling your agreement, you consent to the collection, use, and disclosure of information as described in this Policy and our Terms of Use. If you do not agree with this Policy, you should discontinue use of the Platform immediately.

Information We Collect:

We may collect both personal and non-personal identifiable information from you in a variety of ways.

a) Personal Information:
Name, email address, phone number, and company name
Payment details for premium services
Account login credentials
Identification documents (if required)

b) Sensitive Personal Information:
Passwords, financial data
Health data, official identifiers
Biometric and government-issued identifiers
Political, religious, or philosophical beliefs

c) Usage Data:
IP address, browser type, device info
Platform interaction logs
Workflow activity logs

d) Third-party Integrations:
Data from tools like WhatsApp, Gmail, Figma, and CRMs, authorized by the user

e) Non-Personal Identifiable Information:
Browser name, language, referring site
Operating system, ISP details

f) Cookies:
Session cookies, preference cookies, analytics cookies

How We Use Your Information

We use collected information to:
Provide access and maintain the Platform
Improve product functionality and user experience
Communicate updates, promotions, and feedback requests
Ensure platform security and detect fraud
Fulfill legal obligations

1. Data Sharing and Disclosure

We do not sell your Personal Information. We may share it:
With service providers under confidentiality agreements
In response to legal requests or regulatory requirements
During corporate restructuring events
With affiliated entities for operational purposes

1. Your Rights and Choices

Depending on your jurisdiction, you may have rights to:
Access, correct, or delete your Personal Information
Withdraw consent or object to processing
Request data portability
Limit or reject cookies

To exercise these rights, use platform settings or contact us via the grievance address below.

1. Data Retention

We retain your data as long as necessary for service provision, compliance, or legal purposes. We anonymize data where full deletion is not feasible.

1. Data Security

We employ appropriate measures to prevent unauthorized access, loss, misuse, or alteration of your data.

1. Cross-Border Data Transfers

Your data may be processed and stored in India and other countries. By using our services, you consent to such transfer in compliance with applicable laws.

1. Children's Privacy

Our services are not intended for users under 18. We do not knowingly collect data from minors.

1. Third-party Websites

Links to third-party websites are not governed by this Policy. Please review their privacy terms separately.

1. Changes to This Privacy Policy

We may modify this Policy periodically. Continued use of the Platform after such changes constitutes acceptance of the updated terms.

1. Country-specific Rights

For Indian Residents:
Rights as per the Personal Data Protection Bill (PDPB)
Rights to access, correction, erasure, and data portability

For EU/EEA/UK Residents:
Rights under the GDPR including access, rectification, objection, and data portability

For California Residents:
Rights under the CCPA including access, deletion, and non-discrimination

1. Grievances

If you have any questions, concerns, or complaints about this Policy or our data practices, contact us at:
Email: info@forgemind.in

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This Privacy Policy supersedes any prior policies or notices related to privacy and data usage.